F.A.Q.

How do I contact you?


Please use the contact form at the bottom of this page, or email us at [email protected]


Order issues


I am missing a product from my order, what do I do?

 

We're so sorry something went wrong with your order! Please contact us with your order number, and we'll get that resolved for you as soon as possible.

 

Can I make changes to my order or shipping address?

 

Please contact us as soon as possible!  We process orders quickly.  If the order is still being prepared for dispatch we can help you make changes.  If it has been dispatched you may still be covered by our money-back guarantee.

 

Where’s my order?

 

Once this has been dispatched you will receive an email with your tracking information.  Please double check the tracking of you package.  If you still can't find it please contact us

 

I have received the wrong product, please help?

 

We're so sorry something went wrong with your order. Please send us an email [email protected] with your order number, and we'll get that resolved for you as soon as possible.

 

Product support

 

Are your products suitable for vegetarians?

 

Yes, all of our products are suitable for vegetarians, and are also non-dairy , non-GMO and gluten free. You can find all the nutritional information in each product section.  

 

Are your products suitable for vegans?

 

The majority of our products are suitable for vegans. However our Spectrum KIDS and D3/K2 BOOST are not suitable for vegans. You can find all the nutritional information in each product section.  

 

What product is best for me?

 

Finding the right supplement can be daunting!  We try to keep our catalog as straight-forward as possible with clear descriptions and little overlap.  If you need any help at all please contact us - Just let us know what you want to achieve.

 

When is the best time to take a Multivitamin or mineral supplement?

 

Scientific opinion varies, but it is often thought the evening is an ideal time, because this is when the body's mineral levels fluctuate most. However, it is important to ensure the supplements are taken with your largest meal of the day to maximize nutrient absorption, whether this is your lunch or evening meal.  If a single serving seems too many pills, feel free to reduce it, or to take two smaller servings throughout the day.

 

Still have questions?

 

Email us at [email protected] or use the Contact Form below and we will do all we can to help you.

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